FAQ

Straight answers — including limits

If your question needs a binding legal or customs opinion, we will say so and point you to the right professional.

Programs

Do you issue certificates?

Yes—participants who complete required artifacts receive a certificate of completion. It is a credential of participation, not a professional license.

Are workshops recorded?

Select sessions are recorded for enrolled cohorts; breakout rooms may not be captured. Recordings are not sold separately.

Pricing

Why is pricing informational on the site?

Employer-sponsored enrollments, regional taxes, and cohort timing can change totals. We confirm numbers in writing before you pay.

Do you offer payment plans?

Installments may be available for longer modules—ask admissions for a schedule that matches your procurement rules.

Limitations

What do you not provide?

We do not offer legal representation, customs brokerage, lobbying, or guaranteed regulatory outcomes. Education only.

Will you classify our HS codes for filings?

We teach classification thinking; binding rulings require your counsel or customs authorities.

Logistics

Are Incoterms courses legal advice?

No. They are operational literacy modules; contracts should be reviewed by qualified counsel.

Do you run on-site training?

Bangkok-area workshops are possible for teams above a minimum size—contact us with dates and roster size.

Admissions

How fast do you respond?

We aim for two business days for syllabus questions; complex enterprise scoping can take longer with clear expectations.

Is there an application fee?

No separate application fee—only stated tuition and any third-party materials we disclose up front.